Consumer Behaviour

Opinion Leaders & WOM

From community hosts to social‑media influencers, trusted voices amplify brand conversations. Check how well you track the power of opinion leaders and word‑of‑mouth.

Global surveys in 2025 show that about ______ of consumers trust product recommendations from social‑media influencers.

69 percent

20 percent

45 percent

95 percent

Roughly two‑thirds of shoppers give weight to endorsements from influencers they follow.

According to McKinsey data cited in 2025, word‑of‑mouth driven by opinion leaders can generate up to ______ of purchase decisions.

15 percent

30 percent

50 percent

80 percent

Opinion leader advocacy acts as a multiplier, moving half of buying choices.

Recent research finds that opinion‑leader credibility significantly increases consumer ______ in vendors.

Trust

Search costs

Cart abandonment

Cognitive dissonance

Credible experts transfer their reliability to the brands they endorse.

Vogue Business reports that community‑event hosts are emerging as the new ______ for Gen Z engagement.

Influencers

Regulators

Copywriters

Investors

Authentic offline hosts curate experiences that drive brand talk.

Influencer‑marketing experts recommend partnering with ______‑influencers for greater authenticity and engagement.

Micro

Mega

Government

AI‑generated

Smaller, niche voices often command higher trust than mass celebrities.

NumberAnalytics notes that opinion leaders stimulate powerful ______ marketing effects among followers.

Word‑of‑mouth

Drip‑email

Cold‑call

Billboard

Followers share endorsements, creating organic message cascades.

A key 2025 challenge for influencer campaigns is measuring long‑term ______ rather than short‑term vanity metrics.

ROI

Follower count

CPM

Shipping cost

Brands increasingly focus on net profit and lifetime value created by influencers.

Dash statistics show ______ percent of shoppers are more likely to buy if an influencer they trust recommends a product.

63

12

35

88

The figure underscores the commercial weight of trusted voices.

Academic work in 2025 characterises social‑media influencers as ______ mass opinion leaders bridging everyday users and mass media.

Proximal

Distant

Institutional

State‑run

Their closeness makes messages feel peer‑to‑peer rather than top‑down.

When opinion leaders share negative feedback, the WOM effect can ______ brand favourability among their audience.

Reduce

Double

Have no impact on

Automatically increase

Trusted criticism travels fast and can erode brand perceptions.

Starter

Word‑of‑mouth hasn’t quite clicked yet—tune into how trusted voices tip the scales.

Solid

Good job! Sharpen your insight into influencer credibility and ripple effects.

Expert!

Expert status! You could brief brands on tapping opinion leaders ethically and effectively.

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