Pricing Psychology & Revenue Models

Pay-What-You-Want Experiments: Success Factors

Explore when pay‑what‑you‑want drives revenue versus backfires. Test what minimums, prompts, and contexts actually move willingness to pay.

At The Met in New York, eligible pay‑what‑you‑wish visitors must pay at least ______ per ticket.

$5.00

$1.00

$0.00

$0.01

The Met specifies that pay‑what‑you‑wish requires a payment of something, with a $0.01 minimum per ticket for eligible visitors.

Which museum explicitly runs $5‑minimum, pay‑what‑you‑wish evenings tied to community celebrations in 2025?

MoMA (NYC)

Museum of Fine Arts, Boston

Art Institute of Chicago

Tate Modern

MFA Boston promotes multiple 2025 evening events with a $5 minimum, pay‑what‑you‑wish general admission policy.

For The Met’s online pay‑what‑you‑wish purchases, which billing address condition applies in 2025?

Only in‑person purchases are allowed for all

Only NYC ZIP codes qualify

New York State billing address is required to buy PWYW online

Any U.S. billing address is allowed

The Met states PWYW tickets can be bought online only with a New York State billing address; other eligible students purchase in person.

Suggested amounts or ceilings in donation asks generally act as a price anchor. In recent 2025 evidence, what is the direction of effect?

They never change behavior

They tend to increase giving rates and average gifts versus no suggestion

They reliably decrease both rate and amount

They only affect first‑time donors

2025 experimental work reports higher average donations and lower non‑giving shares when anchored amounts are shown, compared with baseline.

Which digital storefronts highlighted pay‑what‑you‑want charity bundles in 2025?

itch.io and Humble Bundle

Steam and Epic Games Store

GOG only

Apple Arcade

Both itch.io events and Humble bundles used pay‑what‑you‑want or low‑minimum models tied to charitable campaigns in 2025.

Which prompt best leverages anchoring for PWYW without coercion?

Hide all suggestions to avoid bias

Pre‑check the highest amount only

Force round‑up to a fixed median amount

Show three suggested amounts with a custom field

Behavioral guidance favors a small menu of suggestions plus a custom option to respect autonomy while providing anchors.

For The Met’s PWYW policy, which student group is explicitly eligible alongside NY State residents?

U.S. students nationwide

Only CUNY students

Students from New York, New Jersey, and Connecticut

Only Columbia and NYU students

The Met lists NY, NJ, and CT students as eligible for PWYW admission.

At MFA Boston’s special nights, how is access to $5‑minimum PWYW general admission typically handled?

Members‑only; not for the public

Only available online in advance

Available in person the day of, starting at the stated evening time

Lottery‑based access only

MFA Boston states general admission for these events is sold in person day‑of after 5 p.m.

In PWYW settings aiming to raise contributions, which framing generally performs best?

Extremely high anchor regardless of context

A reasonable ceiling or suggested amount that fits the audience

No anchor and no context

Anchors that vary randomly per user

2025 evidence indicates context‑appropriate anchors outperform no anchor or arbitrary extremes.

Why do many institutions retain a nominal minimum (e.g., $0.01) under PWYW?

To exclude cash payments entirely

To collect card surcharge only

To meet policy requirements while preserving pricing flexibility

To invalidate student IDs

A nominal floor satisfies operational or policy constraints but keeps the PWYW intent intact.

Starter

Good start—review the core drivers and thresholds for this topic.

Solid

Nice work—tighten your grasp on edge cases and exceptions.

Expert!

Masterful—your pricing instincts are calibrated to market reality.

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