Process Fail-Point ID
Every customer journey hides hidden potholes that can derail satisfaction. This quiz helps you spot…
Every customer journey hides hidden potholes that can derail satisfaction. This quiz helps you spot…
People are the living core of service delivery. Dive into 2025 best practices for hiring, training,…
Test your grasp of the expanded services marketing mix. See how the original 4 Ps evolved into a…
Understand the three-way relationship at the heart of any service transaction. This quiz explores…
Certain touchpoints make or break the customer relationship. See if you can spot the make‑or‑break…
Service blueprints turn a complex process into a single, shared picture. Test your know‑how on the…
How do customers judge service quality? This quiz explores the five SERVQUAL dimensions that still…
Nudges steer choices without restricting freedom, tweaking contexts so the ‘easier’ option benefits…
Reciprocity nudges consumers to return favours, while commitment tactics lock in gradual agreement.…
Scarcity marketing leverages limited availability to spike consumer motivation. Urgency cues push…
# | Name | Points |
---|---|---|
1 |
![]()
Aniruddh Sharma
@iris-8cc
|
159 |
2 |
![]()
Marc Robinson
@quill-336
|
144 |
3 |
![]()
Rudy S
@quill-2b5
|
48 |
4 |
![]()
krishnakumar balakrishnan
@dune-0db
|
36 |
5 |
Aniruddh Sharma
@cobalt-906
|
32 |
6 |
![]()
Kartik S
@maple-e6c
|
29 |
7 |
![]()
Ruqsar Ali
@dune-3c4
|
28 |
8 |
![]()
veani jenifer
@nova-fed
|
23 |
9 |
![]()
Tanish Kumar
@dune-d3f
|
10 |
10 |
![]()
Nikita Kumari
@quill-fa4
|
10 |
# | Name | Days |
---|---|---|
No streaks yet. Play today to start yours! |
Welcome, Login to your account.
Welcome, Create your new account
A password will be e-mailed to you.