Storytelling & Copywriting

Calls to Action: Placement and Wording

Turn intent into action with buttons that are easy to see and simple to understand. Learn where CTAs belong, how to phrase them, and when to repeat them.

Which placement most reliably supports action on a long page?

repeat the primary CTA at logical section breaks

use only one CTA at the very end

scatter different CTAs with different goals

hide the CTA until a timer expires

Repeating one clear action at natural pauses reduces back‑scroll and captures motivated visitors. Consistent wording limits confusion. Clear framing improves decisions and reduces friction.

Which wording is usually clearest for a button that starts a trial?

Submit

Start free trial

Learn things

Go

Specific, verb‑led copy sets expectations about what happens next. Generic labels add friction and uncertainty. Clear framing improves decisions and reduces friction.

Where should brief reassurance (e.g., “No card required”) appear to reduce hesitation?

buried on a separate FAQ page

inside a tooltip with no icon

immediately adjacent to the primary CTA

only in the footer

Proximity matters at the moment of decision. Nearby microcopy answers last‑mile questions without sending people away. Clear framing improves decisions and reduces friction.

On mobile, which pattern can maintain visibility of a single goal without crowding?

a pop‑up that blocks reading

no CTA until the bottom

multiple sticky CTAs that stack

a sticky footer CTA that avoids covering content

Keeping one unobtrusive, persistent action helps conversion on small screens. Overlapping elements hurt readability and trust. Clear framing improves decisions and reduces friction.

To keep hierarchy clear, how many primary CTAs should a focused landing page have?

one most‑wanted action

two equal primaries for choice

none to encourage exploration

three primaries for variety

One primary goal reduces decision cost and aligns every section to the same outcome. Clear framing improves decisions and reduces friction.

Which color/contrast rule best supports CTA visibility and accessibility?

use brand color regardless of contrast

ensure text contrast meets at least WCAG AA against the button color

rely on hover effects only

match button and text colors for a minimalist look

Adequate contrast keeps labels legible for more users and environments. Hover‑only cues fail on touch and for many users. Clear framing improves decisions and reduces friction.

What’s a safe approach to secondary actions near the main CTA?

give secondary equal styling and size

remove all navigation including help

offer one secondary link with lower visual weight

add many minor links around the button

Secondary options can assist without competing. Visual hierarchy signals priority and reduces mis‑clicks. Clear framing improves decisions and reduces friction.

Which microcopy best reduces form‑submit anxiety at the CTA?

use humor unrelated to the task

repeat the CTA text verbatim

omit any next‑step detail

state what happens next (e.g., “We’ll email a download link”)

Process transparency aligns expectations and lowers perceived risk. People act faster when they know consequences. Clear framing improves decisions and reduces friction.

For pricing pages, which CTA alignment helps comparison?

place consistent CTAs in the same location on each plan card

use different verbs for each plan needlessly

randomize CTA positions per plan

hide CTAs under toggles

Predictable placement lets readers scan vertically and decide quicker. Consistent labels reduce cognitive load. Clear framing improves decisions and reduces friction.

Which of the following is the best default for button case styling?

ALL CAPS for every button

Sentence case with clear verbs

rAndOm cAsE to stand out

lowercase only, including proper nouns

Sentence case improves scannability and readability. Over‑stylization can slow recognition. Clear framing improves decisions and reduces friction.

Starter

Refocus on clear verbs, strong contrast, and single‑goal placement.

Solid

Good flow—tighten microcopy and align CTAs across devices.

Expert!

Excellent—your CTAs are visible, specific, and ethically persuasive.

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