CLV & Cohort Analysis

CLV Sensitivity: Discount Rate Scenarios

See how the choice of discount rate changes the present value of future cash flows and shifts CLV estimates. Compare scenarios to gauge how sensitive segments and plans are to the rate you choose.

Raising the discount rate while holding cash flows constant will ______ the CLV estimate.

not change

only change payback

decrease

increase

Higher discount rates lower the present value of later cash flows, reducing CLV. Lower discount rates have the opposite effect.

In CLV models that use profit, using margin (not revenue) ensures you estimate ______ value.

gross sales

impression

contribution

reach

Profit‑based CLV accounts for variable costs to reflect contribution value. Revenue‑only inflates value when margins vary.

A scenario table that tests multiple discount rates is mainly used to assess ______.

pixel latency

cookie decay

creative fatigue

sensitivity of CLV to the rate assumption

Sensitivity analysis shows how much estimates move when the discount rate changes. It helps prioritize robust plans.

When retention improves and the discount rate stays the same, CLV generally ______.

decreases

becomes undefined

stays flat

increases

Higher retention extends expected cash flows, raising discounted value. Lower retention shortens cash flows and reduces value.

For subscription CLV, discounting future profits recognizes the ______.

bot filtering

ad frequency cap

cookie window

time value of money

A rupee today is worth more than a rupee later, so future profits are discounted. This makes long‑dated cash flows count less.

Using an excessively high discount rate can bias decisions toward ______ gains over durable value.

inventory breadth

server uptime

short‑term

format diversity

A high rate suppresses far‑future value, overweighting immediate returns. Balanced rates prevent underinvestment in loyalty.

A positive NPV of customer cash flows indicates the segment is expected to ______ value at the chosen rate.

neutralize

destroy

create

hide

NPV compares discounted inflows to required outflows; positive values mean value creation at that discount rate. Negative implies the opposite.

Keeping the discount rate fixed, lowering contribution margin will ______ CLV.

increase

reduce

not affect

only affect revenue

CLV based on profit scales with margin; lower margin shrinks each period’s contribution after discounting. Higher margin does the reverse.

When comparing plans, holding the discount rate constant allows a fair test of differences in ______.

tracking pixels

retention and margin drivers

ad placements

creative color

Using a common rate isolates operating drivers like retention and unit margin. Mixing rates confounds those comparisons.

Discounting to present value prevents over‑weighting ______ cash flows in CLV.

organic

last‑click

distant

first‑session

Far‑future cash flows are less certain and less valuable; discounting reduces their weight. Undiscounted sums can mislead decisions.

Starter

Solid start—review time value basics and how discount rates affect CLV.

Solid

Good grasp—practice sensitivity tables and margin‑adjusted cash flows.

Expert!

Mastery—your CLV models reflect disciplined discounting and risk assumptions.

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