Marketing Mix

Distribution Channel Levels

Test your knowledge of distribution channel levels best practices. Each question reflects the latest 2025 channel research.

A zero‑level channel delivers products directly from producer to ______.

agent

consumer

wholesaler

retailer

No intermediaries means higher control and margin retention. Direct‑to‑consumer e‑commerce typifies this structure.

In a one‑level channel for FMCG goods, the intermediary is typically the ______.

broker

industrial distributor

manufacturer’s rep

retailer

Retailers hold inventory and present assortments to shoppers. They bridge the distance between producers and end users.

Adding both wholesaler and retailer creates a ______‑level channel.

four

two

one

zero

Wholesalers break bulk and provide storage, while retailers handle final sales. Each level adds reach but trims margins.

Vertical conflict is MOST likely when a producer opens its own e‑shop and ______ prices.

increases list

matches market

freezes

undercuts dealer

Dealers may feel bypassed if direct channels offer lower pricing, sparking channel tension and policy renegotiation.

Channel depth choices are influenced by product perishability; highly perishable goods favour ______ channels.

indirect only

longer

shorter

reverse

Fewer hand‑offs cut transit time and spoilage. Growers often ship direct to local grocers or farmers’ markets.

Cash‑and‑carry wholesalers mainly serve small retailers who prefer ______ purchases.

installment

self‑service

consignment

drop‑ship

Operators provide warehouse‑style shopping where buyers pay cash and carry goods out, saving delivery costs.

Hybrid channels that combine direct online sales with third‑party marketplaces risk ______ when prices diverge.

coop advertising

cannibalisation

synergy

exclusive dealing

Sales may shift rather than grow if buyers chase the cheapest listed channel. Uniform pricing strategies mitigate this.

Reverse channels focus on moving products from consumer back to ______.

regional billboard

seed supplier

retail floor

producer/recycler

E‑waste legislation drives take‑back programs that channel used devices to certified recyclers.

Channel power often resides with the member controlling ______ visibility.

factory scheduling

foreign exchange

HR policy

end‑customer

Access to shopper data and shelf space lets retailers negotiate better terms. Producers invest in brand pull to counterbalance.

Logistics providers that both store and transport goods are known as ______‑party logistics firms.

third

fifth

second

first

3PLs integrate warehousing and freight, allowing firms to outsource physical distribution without building assets.

Starter

You’re just starting to map modern channels—keep learning.

Solid

Good grasp—refine the tactical nuances for even better performance.

Expert!

Channel mastery achieved—you’re ready to innovate the mix.

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