Consumer Behaviour

Nudge Techniques

Nudges steer choices without restricting freedom, tweaking contexts so the ‘easier’ option benefits both user and brand. 2025 policy and UX design heavily lean on such subtle prompts.

Setting the default donation amount to $20 in a charity form primarily taps into:

Scarcity effect

Price bundling

Hyperbolic discounting

Default bias

Most users stick with pre‑selected options, so defaulting to $20 raises average donations without coercion.

Placing healthier snacks at eye level in a cafeteria is an example of:

Choice architecture

Anchoring

Price discrimination

Reciprocity

Re‑ordering physical placement subtly guides selection, a hallmark of behavioural choice architecture.

‘Social norms’ nudges often inform customers that:

Prices will drop soon

A celebrity endorsed the product

Most peers have already taken the desired action

Stock is running out

Highlighting peer behaviour leverages conformity tendencies, making the action feel standard and safer.

Which digital nudge reduces checkout friction most directly?

Increasing captcha complexity

Adding autoplay video

Auto‑filling saved shipping details

Showing long‑form terms

Streamlining form fields removes effort barriers, nudging users toward completion.

Framing an energy report in ‘you saved $30 more than neighbours’ rather than ‘you used 10% less energy’ mainly uses:

Gain framing

Hyperbolic discounting

Loss framing

Scarcity

Emphasising what is gained feels more rewarding than abstract percentages, motivating continued conservation.

In 2025 e‑learning platforms, sequential progress bars are considered effective because they:

Turn off notifications

Randomise lesson order

Visualise how close a user is to completion

Hide remaining modules

Progress indicators create goal‑gradient effects, nudging learners to finish the course.

Which colour cue is most commonly recommended to signal a positive default choice?

Red danger button

Grey neutral button

Green confirm button

Purple novelty button

Green universally connotes ‘go’ or approval, reinforcing the encouraged action without words.

A 2025 retail app asks users to rank recycling habits before offering eco‑products. This is a nudge via:

Scarcity

Temporal discounting

Self‑categorisation priming

Price anchoring

Making users state eco intentions first primes them to act consistently with that self‑image.

Pre‑selecting paperless billing and requiring an extra click to receive paper bills nudges uptake by:

Adding mandatory surveys

Offering financial rewards

Increasing friction for the less desired option

Displaying countdown timers

Default enrolment with extra steps to opt out steers behaviour while preserving freedom.

Displaying an animated arrow pointing to the ‘Pay now’ button utilises:

Scarcity

Reciprocity

Loss aversion

Attentional cueing

Visual cues draw gaze and nudge action by making the desired control unmistakably salient.

Starter

You spot basic nudges but can sharpen your behavioural toolkit further.

Solid

Great job! You can deploy defaults, cues, and frames to guide decisions ethically.

Expert

You’re a nudge ninja—ready to iterate micro‑interventions for massive impact.

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