Go-to-Market Strategy

Product-Led vs. Sales-Led GTM – Picking the Right Motion

Not every product should rely on a viral sign‑up flow, and not every deal needs a quota‑carrying AE. Challenge your instincts on when to let the product sell itself and when to marshal a sales force.

Which revenue model most naturally aligns with a product‑led motion?

One‑off hardware sales with field installation.

Seven‑year enterprise licences paid upfront.

Commission‑only reseller agreements.

Freemium or usage‑based pricing with self‑serve expansion.

Self‑serve monetisation matches PLG’s try‑before‑buy ethos, letting product usage drive upgrades.

2025 benchmarks show companies often layer a sales‑assist model once average contract value surpasses ______ per year.

$250 000–$500 000

$30 000–$50 000

$500–$1 000

$2 000–$5 000

Higher ACVs justify human touch because incremental deal value outweighs sales expense.

A core advantage of sales‑led GTM for complex deals is ______.

eliminating procurement reviews entirely.

coordinating multiple stakeholders through human guidance.

reducing onboarding resource needs to zero.

avoiding CRM investment.

Human sellers navigate consensus, legal, and budgeting processes that self‑serve flows cannot handle.

In product‑led funnels, the primary north‑star metric for early‑stage health is ______.

product‑qualified leads (PQLs) based on activation events.

trade‑show badge scans.

cold‑call dials per hour.

newsletter click‑through rate.

Activation signals in‑product intent, which is the currency of PLG elevators to paid plans.

Which cost grows fastest in pure PLG as the free user base scales?

Print advertising expense.

Cloud and infrastructure spend driven by non‑paying usage.

Business‑class air travel for AEs.

Commissions to channel partners.

Free tiers incur hosting and support cost that must be offset by conversion to paid usage.

Why do 2025 SaaS teams embed granular product analytics in PLG motions?

To instrument user behaviour and trigger iterative adoption loops.

To replace need for customer interviews.

To satisfy GDPR reporting quotas.

To auto‑generate quarterly board decks.

Deep telemetry uncovers friction points and upgrade signals, powering experimentation.

Outbound SDR sequences typically appear earliest in ______ GTM.

community‑led only

open‑source monetisation

product‑led

sales‑led

Human outreach is fundamental to SLG pipelines; PLG may add it later for expansion.

Choosing a sales‑led approach is advisable when the target market’s procurement process is ______.

fully automated through app stores.

invisible to finance teams.

limited to individual credit‑card spend.

highly regulated and requires formal RFPs.

Complex, regulated buying needs guided sales navigation rather than self‑checkout.

Which hybrid pattern became popular in 2025 for moving from PLG to SLG?

Land with free tier, then assign account executives once usage crosses a threshold.

Start with outbound only, then shut down all sales staff.

Block free trials after Series A.

Offer no‑touch enterprise licences.

Hybrid grant self‑serve entry yet monetises big accounts with human‑assisted expansion.

Why must marketing messages differ between PLG and SLG channels?

Search algorithms penalise mixed keywords.

Colour palettes are incompatible across motions.

Self‑serve users need quick‑win value proofs, whereas SLG buyers prioritise ROI and risk mitigation.

Data privacy laws forbid shared messaging.

Different audiences and journeys require tailored language to resonate and convert.

Starter

Brush up on PLG mechanics and sales cycles to match motion to model.

Solid

Solid choices—now align metrics and budgets to the motion you picked.

Expert!

Masterful: you deploy the right motion, or blend, for each market and stage.

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