Public Relations & Reputation Management

Stakeholder Mapping & Prioritisation

Map who matters most so your messages and resources land where they should. Use influence and interest to set cadence, channel and depth of engagement.

In a power‑interest grid, how should you handle stakeholders with high power and high interest?

Manage closely with frequent, two‑way engagement

Keep satisfied with minimal detail

Keep informed via quarterly emails

Monitor only with occasional updates

High‑power, high‑interest groups can make or break outcomes. They need involvement, not just information.

What is the recommended approach for high‑power but low‑interest stakeholders?

Route all contact through a public forum

Treat them like low power, low interest

Flood them with daily detail

Keep satisfied with concise, periodic updates

They influence outcomes but don’t want deep dives. Aim to prevent dissatisfaction while conserving effort.

Which three attributes define the stakeholder salience model used to set priority?

Budget, headcount and tenure

Power, legitimacy and urgency

Frequency, recency and monetary value

Awareness, reach and sentiment

Salience weights the claim a stakeholder has on a project. Those with all three attributes are usually most definitive.

How should you generally treat low‑power but high‑interest stakeholders?

Ignore until launch

Keep informed and enable feedback channels

Manage as if they were high power

Keep satisfied with minimal context

They’re engaged and can surface issues early. Two‑way updates build advocacy even without formal power.

When should you revisit your stakeholder map on a long program?

Only after negative press appears

Only at the end of the program

Never, if the initial map was thorough

At each major change or when urgency or influence shifts

Stakeholder power and interest are dynamic. Regular reviews prevent blind spots and missed risks.

Which is a practical complement to a stakeholder map for role clarity?

A style guide for presentations

A brand archetype quiz

A generic project Gantt with no owners

A RACI or responsibility matrix

RACI clarifies who is Responsible, Accountable, Consulted and Informed. It pairs well with priority decisions from the map.

What is a common mistake when prioritising stakeholders for PR?

Considering urgency during a crisis

Documenting channels and preferred cadence

Involving legal on sensitive topics

Confusing social reach with actual decision power

Influence over outcomes may not equal follower counts. Map formal and informal power, not just visibility.

For high‑interest, low‑power communities, which tactic often builds goodwill?

One‑way advertising blasts

Silence until a decision is final

Executive‑only briefings with no Q&A

Office hours, surveys and transparent progress notes

Showing responsiveness creates advocacy and reduces friction. It turns stakeholders into informed supporters.

What should a stakeholder profile include beyond name and title?

Only their direct reports

Objectives, influence, preferred channels and risks

A copy of their last performance review

Favourite colour and lunch order

Actionable profiles guide message, medium and frequency. They help teams plan interactions that actually land.

Which quadrant generally requires the least effort but should still be monitored?

Low power, low interest

High power, low interest

Low power, high interest

High power, high interest

These stakeholders are unlikely to affect outcomes now. Light monitoring ensures you catch any change in salience.

Starter

Good start. Practice reading the grid and tailoring updates by quadrant.

Solid

Nice work. You’re prioritising well—add salience cues like urgency to refine further.

Expert!

Excellent. You’re matching strategy to power, interest and legitimacy with confidence.

What's your reaction?

Related Quizzes

1 of 10

Leave A Reply

Your email address will not be published. Required fields are marked *