Pricing Psychology & Revenue Models

Two-Part Tariffs: Access + Consumption

Two‑part pricing separates an access fee from a per‑unit charge to recover fixed costs and guide usage. See how utilities and complementary‑goods models apply it in practice.

Which definition best captures a two‑part tariff?

Pure pay‑per‑use with no fixed component.

A fixed access fee plus a per‑unit price tied to actual consumption.

One price for the first unit, then free forever.

A monthly fee that forbids any per‑unit charges.

Two‑part tariffs split fixed‑cost recovery and usage pricing to align incentives and cover infrastructure.

Which sector most commonly uses two‑part tariffs in 2025?

Book publishing with one‑time advances only.

Streaming with ads‑only models.

Ride‑hailing with purely time‑based fares.

Electric utilities with fixed monthly charges and per‑kWh rates.

Utilities routinely charge an access fee and energy rate; bills show both components explicitly.

What is the main reason utilities keep per‑unit energy prices near marginal cost while charging an access fee?

To hide the true price of energy from auditors.

To eliminate any incentive to conserve energy.

To make the bill unreadable for consumers.

To encourage efficient usage while recovering network fixed costs.

Access fees recover fixed costs; per‑unit prices reflect variable costs so consumption signals remain efficient.

In complements businesses, which pricing archetype mirrors a two‑part tariff?

Wholesale‑only pricing with no retail channel.

Low‑margin device with high‑margin consumables (razor‑and‑blades).

Random bundles whose price changes hourly only.

High‑margin device with free consumables forever.

The device is analogous to access; the consumables act like per‑unit charges capturing ongoing value.

Which customer segment benefits from a lower access fee with higher per‑unit rates?

Light users with uncertain or low consumption.

Firms seeking to prepay multiple years.

Very heavy users with stable demand.

Customers who never read their bills.

Light users avoid overpaying fixed charges; heavy users prefer higher access/lower per‑unit plans.

What safeguard improves perceived fairness of two‑part tariffs?

Clear disclosure of fixed and variable components on every bill.

Complex formulas that change weekly.

Retroactive adjustments without notice.

Bundling fees into a single opaque total.

Transparency around components reduces perceived unfairness and disputes.

Which metric best evaluates access‑fee changes without confounding usage swings?

Total kWh regardless of customer count.

Unique pageviews on the support site.

ARPU split into fixed‑fee vs usage‑charge contributions.

Average time‑to‑install the smart meter.

Separating fixed and variable revenue clarifies the tariff’s impact on unit economics.

If per‑unit price falls while access fee rises to recover fixed costs, what usage effect is expected?

Immediate zero usage from all users.

Higher consumption among price‑sensitive heavy users.

No change because bills look the same.

Lower usage because fixed fees signal scarcity.

Lower marginal prices encourage additional units, especially for heavy users sensitive to marginal costs.

Which migration tactic helps customers choose the right two‑part plan?

Simulate bills under past usage and show break‑even points.

Hide historical usage to avoid anchoring.

Assign plans randomly to create natural experiments.

Eliminate choice so everyone pays the same.

Decision aids anchored in each customer’s history reduce regret and support efficient self‑selection.

Which compliance cue is important when tariffs include subsidies or social slabs?

Publish current rates and eligibility with effective dates on a public site.

State that regulators approve all changes retroactively.

Describe prices as ‘market‑based’ without numbers.

Circulate rates only by private email.

Public schedules with dates and criteria support accountability and customer trust.

Starter

Ground yourself in access vs usage economics and transparency.

Solid

Solid—segment light/heavy users and publish clear schedules.

Expert!

Expert—efficient marginal prices with fair fixed‑cost recovery.

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