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WhatsApp Ads Debut: Campaign Setup & Targeting

Master the basics of creating ads that click to WhatsApp from Ads Manager or the WhatsApp Business app. Validate objectives, placements, and targeting rules as WhatsApp introduces new ad surfaces.

Where can you create an ad that opens a WhatsApp chat with your business?

In Ads Manager by selecting an eligible objective and choosing WhatsApp

Only in the Instagram app

Only via the Marketing API

Only inside Commerce Manager

You can create click‑to‑WhatsApp ads in Ads Manager as part of the normal campaign workflow. This context helps you apply the control in live accounts.

Which campaign objectives are commonly eligible for click‑to‑message to WhatsApp?

Only App Promotion

Only Awareness

Engagement, Traffic or Sales depending on availability

Only Video Views

Meta documentation lists Engagement, Traffic and sometimes Sales for click‑to‑WhatsApp flows. This context helps you apply the control in live accounts.

What’s a restriction on targeting for click‑to‑WhatsApp ads noted by major tools?

You can’t target people under 18 for click‑to‑WhatsApp

You can’t target any lookalike audiences

You must target only broad without interests

You must exclude all existing customers

Platform guidance via enterprise tools notes a minimum age requirement for these ads. This context helps you apply the control in live accounts.

What path allows SMBs to create these ads without visiting Ads Manager?

Through Facebook Pages Manager only

Only via a third‑party WhatsApp API

From Business Settings > Payments

Create ads directly from the WhatsApp Business app

The WhatsApp Business app provides a simplified experience to launch click‑to‑WhatsApp ads. This context helps you apply the control in live accounts.

Which statement about data use for new WhatsApp ad surfaces is accurate per Meta’s announcements?

Group messages are scanned for interests

Ad targeting analyzes private messages for keywords

Personal chats remain end‑to‑end encrypted and aren’t used for ad targeting

Phone numbers are sold to advertisers

Meta emphasizes that ad targeting won’t use private message contents and encryption is preserved. This context helps you apply the control in live accounts.

If you want to promote a WhatsApp Channel via ads, what prerequisite applies?

You must run Advantage+ Shopping

You must have a WhatsApp Channel to promote

You must enable CPA billing

You need a Catalog in Commerce Manager

Promoted Channels require an existing Channel set up on WhatsApp first. This context helps you apply the control in live accounts.

Where in the ad build do you bind the WhatsApp number?

It’s auto‑selected and can’t be changed

Ad level: choose the Page and connected WhatsApp number in the messaging setup

Account Settings only

Audience step only

You select the Page and the linked WhatsApp number during ad creation before publishing. This context helps you apply the control in live accounts.

As detailed targeting consolidates in 2025, what should advertisers expect?

Removal of all interest targeting

Lookalikes disabled for messaging

Some interests merged into broader groupings during June 2025 updates

Only location targeting allowed

Meta announced consolidation of interest options into broader groups beginning June 23, 2025. This context helps you apply the control in live accounts.

What’s a sensible test when rolling out WhatsApp ads for the first time?

Run an A/B test comparing WhatsApp vs website destination for the same audience

Disable all other placements

Use only Advantage+ Shopping Campaigns

Cap frequency at 1 forever

Testing messaging vs site flows reveals which path drives lower CPL and better quality. This context helps you apply the control in live accounts.

Which creation step is commonly required in Ads Manager for click‑to‑WhatsApp?

Select “Phone Calls” objective only

Upload a WhatsApp XML sitemap

Verify domain via DNS TXT for WhatsApp

Choose the messaging app destination as WhatsApp under the engagement or traffic flow

During setup you specify WhatsApp as the messaging destination within eligible objectives. This context helps you apply the control in live accounts.

Starter

You understand the WhatsApp ad basics. Clarify objectives and app bindings to scale reliably.

Solid

Solid on setup and policies. Keep testing messaging vs site flows for cost and quality.

Expert!

Expert at WhatsApp ads. You’re leveraging new surfaces while preserving targeting compliance.

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