Consumer Behaviour

Attitude Components

The affect component of attitude involves ______.

Feelings toward the object

Behaviour intentions

Knowledge of facts

Past purchase actions

Affect is emotional reaction.

'I intend to buy this brand' taps the ______ component.

Behaviour

Cognition

Desire

Affect

Behaviour (conative) describes action tendency.

Beliefs about product attributes belong to the ______ component.

Conative

Cognitive

Emotional

Affective

Cognition involves perceptions and thoughts.

Standard learning hierarchy follows which sequence?

Affect → Behaviour → Cognition

Affect → Cognition → Behaviour

Behaviour → Cognition → Affect

Cognition → Affect → Behaviour

High involvement: think‑feel‑do.

Low‑involvement hierarchy suggests consumers ______ first.

Behave

Evade

Feel

Think

Do‑feel‑learn when involvement is low.

Cognitive dissonance occurs when attitude components are ______.

Identical

Ignored

Inconsistent

All favourable

Inconsistency creates psychological tension.

Fishbein’s multi‑attribute model multiplies belief strength by ______.

Product price

Brand personality

Usage frequency

Attribute evaluation importance

Attitude score = Σ belief × evaluation.

'Conation' in the ABC model is synonymous with ______.

Behavioural intention

Personality trait

Emotional valence

Cognitive map

Conative relates to readiness to act.

Using a well‑liked celebrity to endorse a brand leverages which persuasion route?

Peripheral

Central

Elaborative

Systematic

Celebrities serve as heuristics in ELM peripheral route.

Changing the importance weight of an attribute is an attitude‑change strategy known as ______.

Affect transfer

Selective exposure

Classical conditioning

Shifting evaluation

Marketer may enhance weight of favourable attributes.

Starter

Keep practicing the basics.

Solid

Good grasp—refine the details.

Expert!

Excellent mastery.

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