Integrated Marketing Communications

Paid, Owned & Earned: Building the Right Mix

Paid, owned, and earned each play a distinct role in your mix. Prove you can pick the right tool for the job and measure what matters.

Which option correctly defines paid media?

Exposure you pay a third party for (e.g., ads, sponsored placements)

Any content on your own website

Community posts from customers

Press coverage you did not pay for

Paid media buys access to audiences at speed and scale. It complements owned and earned activity.

Which is the best definition of owned media?

Retailer search ads

Channels you control, like your site, app, email, or branded social profiles

Any content boosted with ad spend

Coverage by journalists

Owned properties offer control and consented data. They anchor your message across the journey.

Which describes earned media?

Search engine ads

Paid creator integrations

Third‑party mentions such as reviews, PR coverage, or organic shares

Your newsletter list

Earned exposure brings credibility because others talk about you. It is valuable but less controllable.

A practical way to build a balanced POE mix is to ______.

match channel roles to objectives, audience, and budget

use only the cheapest CPM

split budget evenly across all channels

run paid and pause owned and earned

Objectives and constraints determine the right mix. One‑size splits rarely fit.

How do owned channels strengthen paid performance?

They unlock unlimited free inventory

First‑party data and content improve targeting and post‑click experience

They guarantee lower CPAs on every platform

They remove the need for creative testing

Owned data informs audiences, and owned content converts visitors. Together they lift paid efficiency.

When should you lean harder on paid in the mix?

When you need rapid reach or to enter a new market

When owned lists are too engaged

When you have unlimited time to scale organically

When PR coverage is overwhelming

Paid accelerates awareness and trials. It helps when speed matters.

What is a common trade‑off across POE?

Earned has highest control and cost

Paid is free but slow

Owned has highest control; earned has lowest control; paid offers scalable reach at a cost

Owned guarantees virality

Each type brings different control, cost, and credibility dynamics. Balance them to fit goals.

Which metric practice helps compare POE performance?

Use a different success definition per channel

Use shared outcome KPIs and channel‑specific diagnostics

Track only impressions everywhere

Rely only on last‑click sales

Shared outcomes enable mix decisions; diagnostics explain how each channel contributes.

Which example best shows paid amplifying owned/earned?

Boosting top‑performing blog or PR content to new audiences

Relying only on organic reach for a product debut

Turning off email while ads run

Posting without any budget on launch day

Paying to extend the reach of strong owned/earned assets is a common, efficient tactic.

What is a sensible first step when POE performance is uneven?

Freeze all spend until next quarter

Change every KPI mid‑flight

Revisit objectives and re‑allocate budget by marginal impact

Switch entirely to the cheapest channel

Re‑optimizing towards marginal lift aligns mix with outcomes. Knee‑jerk cuts can backfire.

Starter

Revisit POE roles. Clarify what paid scales, what owned controls, and what earned credibly reinforces.

Solid

Nice mix instincts. Now fine‑tune budget by marginal impact and amplify best owned/earned with paid.

Expert!

You’re orchestrating POE like a pro. Keep compound gains by unifying outcomes and re‑allocating with evidence.

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